Troubleshooting

Character's face changes between shots

The same character has a different face shape, features or apparent age from shot to shot, so viewers think it's a new person.

Why it happens
  • No approved character master image, so each shot re-invents the character from text.
  • The appearance description is worded differently in every prompt, so the adjectives drift.
  • The shot includes a turn, an occlusion or a big camera move, and the model rebuilds the face mid-motion.
  • The clip runs too long and identity drifts further from the first frame toward the end.
How to fix it
Approve one front-facing half-body master image and use it as the reference for every keyframe.
Lock face shape, features and hairstyle into a fixed text block and paste it verbatim into every shot.
Use image-to-video instead of text-to-video, and check the face in the first frame before generating.
End the video prompt with explicit holds: keep face shape, features and hairstyle unchanged.
Split shots with turns or occlusions into two shorter shots, or cut them to 3–5 seconds.
Before and after
Fails
A pretty young girl stands in a convenience store, looking nervous.
Works
25-year-old Chinese woman, narrow oval face, almond eyes, shoulder-length straight black hair, grey-blue store uniform, thin orange tie, silver name badge; standing behind the counter, looking nervous. Keep face shape, hair and uniform unchanged.
Prevent it next time:Approve a master image and a fixed description before any shot; every shot references them and never rewrites them.
Worked examples
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